PRE SALE: WED OCT 21 2020, 9AM LOCAL TO THURSDAY OCT 22, 9AM LOCAL
GP ON SALE: THURS OCT 22 2020, 10AM

TIMES - SUBJECT TO CHANGE

2.00pm GATES
EMILY  2.45pm - 3.15pm
BOY & BEAR 3.45pm - 4.45pm
JOHN BUTLER 5.15pm - 6.30pm
TESKEY BROTHERS 7.00pm - 8.15pm
CAT EMPIRE 8.45pm-10.00pm

• Patrons are permitted to bring camping chairs and picnic blankets.
• Children under 16 must have a valid childrens ticket and be accompanied by a parent or legal guardian, who also hold a valid ticket
• This event will proceed rain, hail or shine
• No pass outs are available at this event unless emergency or medical situation.
• Security will search all bags upon entry
• Transport - we suggest taking public transport or Uber or taxi. There will be no dedicated event parking.

• WHAT TO BRING

  • Tickets
  • Credit card or debit card - cashless payments only for bars, food and merchandise.
  • ID
  • Fully charged phone
  • Empty plastic water bottle (not glass) to fill up at drinking water stations
  • Sun protection - sunglasses, hat, sunscreen
  • Footwear must be worn at all times (thongs are ok)

  PROHIBITED ITEMS

  • Aerosol cans
  • Alcohol or any beverages of any sort
  • Cameras - no professional standard or video cameras
  • Large Eskies (cooler bags are ok)
  • Glass
  • Large prams - small prams or pusher is ok
  • Metal cutlery, scissors or knives of any sort
  • Selfie sticks
  • Umbrellas, marquees or shade tents
  • Weapons or items that are deemed unsafe
  • Any other objects considered by the Promoter and the Venue to be dangerous or capable of causing a public nuisance that could be used to distract, obstruct or interfere with any performer

  CHILDREN

  • Child aged 3 to 15
  • Must still be accompanied by a legal guardian or parent.
  • Children's tickets are for the General Admission area only.
  • Child 2 years and under - free with parent.
  • Children are allowed into the SummerSalt Coconut Club with a parent that holds a SummerSalt Coconut Club ticket.

   

• COVID-19 Safe Event:

• We acknowledge the incredible and critical importance of ensuring the health and safety of all attendees and the broader public, and the event will proceed only if there is complete confidence it is safe to do so. Zaccaria Concerts and Touring is in regular communications with the relevant local and state authorities and COVID-19 Safety Plans have been prepared for each individual city.
  All events will be compliant with directions of each state’s Health Department. We can assure you that we are committed to meeting the highest level of health and safety protocols for the duration of your experience from arrival to departure. Should any of the events be unable to proceed on the original advertised date, they will be moved to their respective planned backup dates.

  Due to COVID 19, some restrictions or impositions may be forced upon us at the last minute. This could include things like the seating arrangements, limitations to queues, items that can and cannot be brought into the venue, social distancing measures, time changes, artist changes and so on. Please continually check this EVENT INFO page and our other communications platforms such as our social media pages, and please keep an eye out for email or SMS communication in the days prior to the event. 

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  COCONUT CLUB Ticketholders:

  This is an 18+ only area.
  You will have exclusive access to this area - please note this area will have some occasional furniture but is mainly a standing area only - we encourage you to bring your own high back chair to watch the concert from the main concert site. You will have access to a dedicated bar, Coconut Club cocktails.

  MOBILITY ASSISTANCE

  Our outdoor concert sites are predominantly flat grass parkland and in some cases beach areas, and at times, part of the venue can be soft and boggy. For patrons in a wheelchair, there will be an accessible viewing area. However being accompanied by a carer is recommended. Parking for wheelchair patrons is not always assured, however in the absence of parking close to the gates, alternatives will be provided. We strongly advise that you advise the ticketing agent, when purchasing your ticket, if you are in a wheelchair or need assistance, so we can contact you prior to the event.

  We have made a number of provisions to ensure our events are accessible to all. These include provision of a complimentary carer ticket, accessible entrance lanes and accessible toilet facilities.
  On show day, our customer service staff will be available if you need assistance in accessing the concert site. Please email info@zaccariaconcerts.com if you wish to pre arrange assistance or have any further enquiries.

  For Wheelchair/ACROD/Mobility impaired patrons - Making a Booking
  Please call Ticketmaster’s Accessible Seating Line if you have accessible booking requirements, including wheelchair and/or companion card requirements. Telephone: 1300 446 925 or Email: accessibletickets@ticketmaster.com.au
  If emailing, please ensure you include the Event Name, Venue, Date and Time along with your contact details.
  Service Hours: Monday - Saturday 9am - 8pm; Sunday 9am - 5pm AEST (closed Christmas / Boxing Day)

  TRANSPORT/PARKING

  Please note there will be some public parking at Mindle Beach. We suggest you use public transport, taxi, Uber. 

  ZERO TOLERANCE ON ILLEGAL SUBSTANCES AND UNDERAGE DRINKING
  We have a zero tolerance policy on illegal substances and drugs. Anyone suspected of using or found in possession of illegal substances or drugs will be escorted from the grounds and handed over to the police. Undercover police officers may also be actively searching for offenders.

  We also have a zero tolerance policy on underage drinking. Parents and legal guardians - If your child is caught drinking, we’ll confiscate your drinks, escort you from the festival and call the police. Please don’t make us do this.

  Alcohol:
  You may not bring in or leave with any alcohol whatsoever.

  ATM: 
  There will be no ATM on site so please bring credit or debit card for cashless payments.

  Bags: 
  Will be subject to a search upon entry. Any person in possession of prohibited items may be refused entry to the site. If in doubt leave it at home or in the car.

  Box Office: 
  One box office will be in operation and located near the main entry.

  Cloakroom Facilities: 
  Cloakroom facilities will not be available. Prohibited items will not be permitted within the event, so if in doubt leave it in the car or at home.

  Children
  Aged 2 years and under are permitted free of charge without a ticket. Children aged 3-16 must have a valid children’s ticket and be accompanied by a parent or legal guardian.

  Food & Beverages: 
  This is a fully catered venue with a range of bar and food options. Free drinking water will be available in the venue and patrons may bring in empty plastic bottles for this purpose. You may bring a small quantity of your own food/snacks in a cooler bag, small esky or picnic basket. You may bring SEALED plastic bottles of water.

  First Aid: 
  First Aid will be in attendance – please approach any of our friendly staff if feeling unwell.

  Flasks/Thermoses:
  Not permitted.

  Pass Outs: 
  There will be no pass outs for this event so please make sure bring everything you need for the whole day/night.

  Photo ID:
  Will be required for entry and to purchase and consume alcohol and service will not be provided to people under 18 years of age. Please note that because this is a licensed venue, patrons are unable to take alcohol from the site at the end of the night, whether opened or sealed.

  Smoking: 
  Smoking is only allowed in designated smoking areas.

  Weather: 
  The concert will proceed rain or shine. Only exceptionally severe weather conditions will affect the performance, so be prepared for either scenario.

  
  LEAVING THE VENUE AFTER THE SHOW
  Please be prepared and allow some time to leave the venue if you are driving. Expect delays. Your patience is appreciated. Also please respect our neighbours.

  Have a wonderful time

  Have a question? Email us at: info@zaccariaconcerts.com

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